Hotel Performance Analysis
EHL PULSE-TAKER
Assess the performance of your hotel and pinpoint your areas of improvement with the EHL PULSE-TAKER.
Free Initial Self-Assessment
Get a first glimpse of your hotel performance
with this free initial assessment (30 questions) with the EHL Pulse-Taker
Estimated completion time: 5 minutes
Evaluate Your Hotel Success
The Hotel Pulse-Taker is an online hotel performance analysis tool that allows you to evaluate the sustainability of your hotel success based on the latest industry standards.
It includes:- A multidimensional questionnaire.
- A complete report showcasing your hotel's areas of strengths and weaknesses.
- A detailed improvement plan for your hotel, by one of our industry experts.
- A 2-hour feedback session with a senior EHL hospitality consultant or an industry expert.
Appraisal Method
Research shows that traditional performance indicators such as occupancy rate, ADR and RevPar, if used in isolation, may be poor predictors of a hotel future performance.
Pulse-Taker will analyze your hotel along 6 pillars of a sustained hotel performance, each including a range of indicators:
- Service Excellence
Review score, customer focus, brand standards... - Finance
Financial KPIs, RIO investments, operational efficiency... - Sales Performance
RevPAR, online marketing activities, segments & channels... - Asset Management
Location, FF&E, property value... - Innovation
Review process, consumer trends, IT systems... - Health & Safety
Risk analysis, quality labels, safety procedures...
EHL Advisory, Route de Cojonnex 18, 1000 Lausanne 25 – Switzerland – Tel. 021 785 13 92